A digital health intervention app for a UIC research study
University of Illinois ChicagoAI brings each conversation to life, so young people can practice healthy relationship skills in a space that feels real but carries no real-world risk.
Service: Support
Updates, fixes, and new features after launch.
Software needs care after it ships. Our monthly plans keep your mobile, web, desktop, or legacy app working, up to date, and getting better as people use it. We support apps we built and apps built by other teams.
What it is
Ongoing care for live software
Phones, browsers, operating systems, and app stores change every year. Users find bugs and ask for features. Support keeps your software healthy through all of it, whether it is a mobile app, a web app, a desktop app, or an older system your team still depends on.
Each month we fix issues, keep the software current with new platform and security requirements, and work through a list of improvements we agree on with you.
What you get
What a support plan covers
Bug fixes
We find and fix problems, starting with the ones that affect the most people.
Platform updates
Updates for new iOS, Android, browser, and operating system versions, and for changing app store rules.
Legacy apps
Older systems kept running, secured, and moved to modern tools step by step, without stopping your team's work.
New features
Improvements from a list we agree on with you each month.
Fixes driven by reviews
We read your store reviews and fix what users complain about most. For Gymboss, this helped raise the store rating from 3.8 to 4.6 in about two months.
How long it takes
Month to month
No long contracts. Plans run month to month, and you can change or cancel with 30 days' notice.
- ReviewWe start by reviewing the app, the code, and how it is hosted or released.
- Agree on prioritiesTogether we pick what to fix first and what to build next.
- Monthly workWe work through the list and release updates, to the app stores, the web, or your desktop users.
- Check inEach month we review what changed and set the next priorities.
What it costs
Monthly plans
From $1,000 a month
Four plans: Flex ($1,000), Core ($4,000), Pro ($7,000), and Max ($13,000) a month. Bigger plans add more new features each month and more of the team's time.
- Bug fixes
- Platform updates
- New features from an agreed list
- A monthly check-in
Our work
Apps we support
One place for patients to keep track of their cancer care
CurenavDaily check-ins, symptom notes, and appointments in one place.
Store rating from 3.8 to 4.6 in about two months
GymbossWe made the app better to use, and the store rating rose from 3.8 to 4.6.
Questions
Questions about support
What happens if something breaks?
Tell us and we start right away. We respond to urgent issues within one business day, and to app-down problems the same day.
Can you take over an app another team built?
Yes. We often pick up projects from other developers. We review the code first and tell you plainly what we would keep, fix, or rebuild.
Can we pause or cancel a plan?
Yes. Plans are month to month. Give us 30 days' notice to change plans, pause, or cancel.
Can support include new features?
Yes. Each month we agree on a mix of fixes and new work.
How long can you support the software?
As long as your study or program needs. Support runs month to month, so it can match your timeline.
Get started
Need help with an app that is already live?
A 30-minute call about your app and what it needs. You'll leave with a clear next step, whether or not we work together.